FAQ
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Why can't I log in via web when the gateway is accessed directly through the external WAN port IP?
Update: 2026-07-21
First, you need to enable access via WAN. The default HTTP port is 800, and the HTTPS port is 4430.
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How to implement SSID speed limiting on the AC gateway device?
Update: 2026-07-21
In Wireless > AP Group, edit the AP Group. In Wireless Template Configuration, check "Enable SSID rate limiting," enter the uplink and downlink speeds, and confirm.
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How to configure port mapping on the AC?
Update: 2026-07-21
In Firewall > Port Mapping, add a rule IP Protocol: select ANY, IPv4, IPv6; Transport Layer Protocol: select TCP, UDP, TCP+UDP; External Port:enter External port number; Internal Port:enter Internal port number; Internal IP Address:entert Internal IP address. The Advanced field is optional; specify the source IP, source port, and WAN IP address.
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Why can't I access web pages via the WAN port IP when setting up an LTE device in SOHO Router mode?
Update: 2026-07-21
When accessing the web via the WAN port IP, the default port number is 800.
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After changing the LAN port IP of an LTE device to 10.40.176.1/24, it will automatically become 192.168.0.1/24. Setting it to 192.168.10.1/24 will no problem.
Update: 2026-07-21
The SIM card IP address 10.x.x.x/8 was found to conflict with the 10.40.176.1/24 network segment. Note that the WAN and LAN IP network segments must not conflict; otherwise, the LAN IP will automatically change as follows: (1) WAN: 10.40.176.2/8, changing the LAN to 10.0.0.8/8 will automatically change it to 192.168.0.1/24 (2) WAN: 10.40.176.2/16, changing the LAN to 10.40.0.8/16 will automatically change it to 10.41.0.8/16 (3) WAN: 10.40.176.2/24, changing the LAN to 10.40.176.8/24 will automatically change it to 10.40.177.8/24
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My LTE device is set to automatically restart, but why doesn't it automatically restart at the designated time?
Update: 2026-07-21
4G devices automatically restart based on the Local Time displayed on the system homepage. The Local Time in the system settings must be accurate, and the correct time zone and country must be configured; otherwise, the restart time will not match.
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SIM card not read
Update: 2026-07-21
(1) First, upgrade to the latest firmware. (2) Check if the IMEI code is displayed. If not, it may be a 4G module malfunction. (3) Test the SIM card in another device. (4) Test with a different SIM card.
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What voltage DC Out can the WI-RSC302PD support?
Update: 2026-07-21
Provide DC 9V/12V/24V/48V DC@18W output
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What is the maximum transmission distance of a fiber optic media converter?
Update: 2026-07-21
20km
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What is the maximum power of PoE Input that the 802.3BT PoE Extender can support?
Update: 2026-07-21
802.3bt 90W

