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Why can not only PCES switches create EWEB applications on the cloud platform
Only when easy smart switch is connected to other types of Wi-Tek cloud management devices (such as cloud L2, L3 management switches, gateways, wireless APS, etc.) and bound to the cloud platform at the same time, it supports the creation of EWEB channels.
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What size battery can the BOX2 hold?
The cabinet has a width of 300mm, a height of 400mm, and a depth of 200mm, allowing for the use of space.
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What is the function of the switches in IOTBOx, and what is the length of the DIN rail?
The circuit breaker included in the IOTBOX accessories is a CHNT NXB-63, used for overload and short-circuit protection. It is mounted on a 35mm DIN rail with a length of 21cm.
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Does the PCES switch support loop protection?
It supports automatic loop prevention. When a network loop occurs, the system will automatically shut down the loop port to ensure network continuity.
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Update: 2026-10-11
What power supply standards are available for PoE injectors?
Two types: passive 24V and 802.3af/at PoE+
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Does the WI-IOT110(V2) support WAN port PoE In and 3 LAN ports PoE Out?
Yes
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Does the WI-IOT110(V2) support SD-LAN?
Support
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Troubleshooting steps for cloud platform binding failures.
1.Check the device\'s network status; internet access is required for successful binding. 2.Confirm that the SN/MAC is entered correctly. 3.Firmware on some older devices may be too old to support the new cloud platform URL. Update to the latest firmware before binding.
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Update: 2026-10-11
Troubleshooting for SIM card not detected / unable to connect to the internet.
1.Check the status on the 4G page to see if there is a signal. Signal with no network is usually an APN issue. 2.If there\'s no signal and it shows no card inserted, the card type might not be supported (frequency band mismatch) or there\'s a contact issue. 3.If the card works in a phone but not the device, and IMEI data is missing, it might be a hardware failure. 4.Some carriers bind SIM cards to a unique device. This is not an issue if the card works in other devices. 5.Try SIM cards from different carriers, test the same SIM in a phone and the device, and check if the device\'s card slot is loose.
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Update: 2026-10-11
What to do if the navigation bar is not visible on the device interface?
Updating to the latest firmware should fix this. Zoom out on the page; the navigation bar is at the top. Change your browser (Firefox is recommended), clear the cache, and log in again.
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