FAQ
Copied!
Enable PING-WatchDog function on AP
Update: 2026-07-21
When pinging the target IP or domain fails, it can automatically perform operations such as AP restart, turning off wireless, restarting the network, and turning on rescue Wi-Fi.
Copied!
Why can't I log in to the AP's web interface via the WAN port IP when the AP is working in fat AP mode?
Update: 2026-07-21
Because in fat AP mode, the default external access port is 800, you need to log in via WAN port IP:800.
Copied!
Are there any logs on the AC gateway that can help troubleshoot the problem?
Update: 2026-07-21
The log center contains system logs, port logs, SMS logs, authentication records, wireless logs, security check logs, and VPN logs.
Copied!
Why can't I log in via web when the gateway is accessed directly through the external WAN port IP?
Update: 2026-07-21
First, you need to enable access via WAN. The default HTTP port is 800, and the HTTPS port is 4430.
Copied!
Can the gateway create two portal authentication methods: Voucher authentication and local authentication?
Update: 2026-07-21
The gateway only supports one portal authentication method at a time. You can configure one Voucher authentication method, and the other is the default method, which performs no authentication and only requires the SSID and password.
Copied!
When using AC105P with an access point, it does not work when QoS rate limiting is enabled.
Update: 2026-07-21
The QoS function can only be used after the AC105P's hardware acceleration is disabled.
Copied!
Can the LAN port of an AP be configured with a separate VLAN ID?
Update: 2026-07-21
Currently, only ports 1 and 2 of the WI-AP417P support VLAN ID configuration; all four ports of the WI-AP419P support VLAN ID configuration.
Copied!
Does the WI-IOT110(V2) support SD-LAN?
Update: 2026-07-21
support
Copied!
Does the WI-IOT110(V2) support WAN port PoE In and 3 LAN ports PoE Out?
Update: 2026-07-21
Yes
Copied!
Are there any logs on the AC gateway that can help troubleshoot the problem?
Update: 2026-07-21
The log center contains system logs, port logs, SMS logs, authentication records, wireless logs, security check logs, and VPN logs.

