FAQ
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Can different models of MESH devices pair with each other?
Update: 2026-07-21
The AX1800M V1 can only pair with the same model. The AX1800M V2 can Mesh pair with the AP717MP V1, AP718M, and AP719MP.
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How many MESH nodes are generally recommended for pairing?
Update: 2026-07-21
Generally, 3-5 nodes are recommended.
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Does this need to be paired with a POL switch to use?
Update: 2026-07-21
Yes
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How to set up TR-069 technical information on Witek ISP devices?
Update: 2026-07-21
After updating to the latest firmware, integration with third-party ACS servers is supported. Configuration points include: setting TR-069 corresponding info, ACS server address, authentication method, username/password, selected network interface, periodic reporting switch and interval, and whether to enable STUN.
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What to do if the navigation bar is not visible on the device interface?
Update: 2026-07-21
Updating to the latest firmware should fix this. Zoom out on the page; the navigation bar is at the top. Change your browser (Firefox is recommended), clear the cache, and log in again.
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Troubleshooting for SIM card not detected / unable to connect to the internet.
Update: 2026-07-21
1.Check the status on the 4G page to see if there is a signal. Signal with no network is usually an APN issue. 2.If there's no signal and it shows no card inserted, the card type might not be supported (frequency band mismatch) or there's a contact issue. 3.If the card works in a phone but not the device, and IMEI data is missing, it might be a hardware failure. 4.Some carriers bind SIM cards to a unique device. This is not an issue if the card works in other devices. 5.Try SIM cards from different carriers, test the same SIM in a phone and the device, and check if the device's card slot is loose.
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What to do if MESH devices experience lag during roaming?
Update: 2026-07-21
Continuously adjust channels to avoid interference and enable the 802.11k/v protocols.
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Troubleshooting steps for device pairing failure.
Update: 2026-07-21
1.Method 1 (Higher success rate): Set the main node to "Router mode" and reset the child node to factory defaults. Pair via wired connection (LAN to LAN), then disconnect the cable to switch to wireless Mesh. 2.Method 2: Set the main node to "Router mode" and reset the child node to factory defaults. The main node performs a wireless scan until the child device's IP address appears in the list, indicating successful pairing.
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Is it applied for home broadband or small store networking?
Update: 2026-07-21
All supported
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Wat PoE standard does this PoE injector adopt?
Update: 2026-07-21
802.3bt 60W

